PRIVACY
POLICY

Privacy Policy

GP Global MAG LLC ("MAG Lubricants", "MAG", "we", "our", or "us") is committed to protecting and respecting the privacy of individuals who interact with our website, products, services, and digital communication platforms.

This Privacy Statement explains how MAG Lubricants may collect, use, process, store, disclose, and protect personal information obtained through the official MAG Lubricants website and associated digital channels. It also outlines the rights and choices available to users regarding their personal information.

By accessing or using this website, users acknowledge and agree to the practices described within this Privacy Statement.

1. Information We Collect

MAG Lubricants may collect and process personal information voluntarily submitted through the website, including through contact forms, distributor or dealer applications, career applications, newsletter subscriptions, WhatsApp integrations, and other communication channels.

The information collected may include, but is not limited to:

• Full name
• Company name
• Email address
• Telephone number
• Country or geographic location
• Job title or business information
• Vehicle, equipment, or application-related information
• Career application details, including CVs or resumes
• Any additional information voluntarily provided through inquiries or communications

In addition, MAG Lubricants may automatically collect limited technical and usage-related information when users access the website. Such information may include IP address, browser type, operating system, device information, pages visited, referral URLs, website interaction data, and other analytics-related information.

2. Use of Information

MAG Lubricants may use collected information for legitimate business and operational purposes, including but not limited to:

• Responding to inquiries, requests, and communications
• Managing distributor, dealer, or partnership applications
• Processing and evaluating career applications
• Providing customer support and technical assistance
• Improving website functionality, user experience, and digital services
• Conducting internal analysis, reporting, and operational assessments
• Communicating company news, product updates, marketing materials, and promotional information where permitted by applicable laws
• Supporting business development, relationship management, and commercial activities
• Maintaining website security, fraud prevention, and system integrity
• Complying with legal, regulatory, and corporate governance obligations

MAG Lubricants processes personal information only where reasonably necessary for the purposes outlined in this Privacy Statement.

3. Cookies and Tracking Technologies

The MAG Lubricants website may use cookies, analytics tools, and similar tracking technologies to improve website functionality, analyze user interaction, and enhance overall user experience.

These technologies may collect technical and usage-related information, including browser details, IP addresses, device identifiers, and browsing behavior.

MAG Lubricants may utilize third-party technologies and services, including but not limited to:

• Google Analytics
• Meta/Facebook technologies
• LinkedIn integrations
• YouTube embedded content
• Email marketing or analytics platforms
• Other website performance and analytics tools

Users may configure browser settings to decline or disable cookies; however, certain website features or functionality may be affected as a result.

4. Marketing Communications

Where permitted under applicable laws and regulations, MAG Lubricants may use contact information to provide newsletters, promotional communications, company updates, product announcements, exhibition invitations, technical updates, and other marketing-related materials.

Recipients may opt out of receiving marketing communications at any time by following the unsubscribe instructions included within communications or by contacting MAG Lubricants directly.

5. Sharing and Disclosure of Information

MAG Lubricants does not sell personal information to third parties.

Personal information may be shared with selected affiliates, subsidiaries, service providers, technology partners, contractors, or professional advisors where necessary to support business operations, website functionality, communications, analytics, marketing activities, recruitment processes, legal compliance, or security requirements.

MAG Lubricants may also disclose personal information where required by applicable laws, regulations, governmental authorities, judicial proceedings, or regulatory obligations.

All third parties engaged by MAG Lubricants are expected to maintain appropriate confidentiality, security, and data protection standards.

6. International Data Transfers

As an international business serving customers and partners across multiple countries and regions, MAG Lubricants may process, transfer, or store information outside the country from which it was originally collected.

Such transfers may occur between MAG Lubricants entities, affiliates, service providers, or technology partners operating internationally.

MAG Lubricants takes commercially reasonable measures to ensure that personal information remains protected in accordance with applicable data protection and privacy requirements.

7. Data Security

MAG Lubricants maintains commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, disclosure, alteration, loss, or destruction.

While every effort is made to maintain the security and integrity of personal information, no method of electronic transmission or internet-based storage can be guaranteed to be fully secure.

Users are encouraged to exercise appropriate caution when transmitting information electronically.

8. Retention of Information

Personal information will be retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Statement, including operational, legal, regulatory, compliance, and legitimate business requirements.

MAG Lubricants may retain certain information for extended periods where required or permitted by applicable laws and regulations.

9. User Rights

Subject to applicable laws and regulations, users may have the right to:

• Request access to personal information held by MAG Lubricants
• Request correction or updating of inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications where applicable

Requests relating to personal information may be submitted using the contact details provided below.

10. Third-Party Websites

The MAG Lubricants website may contain links to third-party websites, external platforms, or social media channels for convenience and informational purposes.

MAG Lubricants does not control and is not responsible for the privacy practices, policies, or content of external websites or third-party services.

Users are encouraged to review the privacy policies of any third-party websites they access.

11. Updates to this Privacy Statement

MAG Lubricants reserves the right to amend, update, or modify this Privacy Statement at any time without prior notice in order to reflect changes in business operations, website functionality, legal requirements, or regulatory obligations.

Any updates will be published on this page together with the revised effective date.