TERMS &
CONDITIONS

Terms & Conditions

Welcome to the official website of GP Global MAG LLC ("MAG Lubricants", "MAG", "we", "our", or "us").

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions together with our Privacy Statement. If you do not agree with any part of these Terms & Conditions, you should discontinue use of this website immediately.

For the purposes of these Terms & Conditions, the term "website" refers to all web pages, digital platforms, applications, tools, services, communications, and online content operated by or on behalf of MAG Lubricants.

1. Company Information

This website is owned and operated by:

2. Website Purpose

This website is provided for general informational, marketing, promotional, and corporate communication purposes only.

Information contained within this website, including product descriptions, technical information, application references, recommendations, specifications, brochures, catalogues, technical documents, product selector tools, chatbot responses, and related materials, is intended solely as general guidance and should not be interpreted as engineering, maintenance, operational, technical, legal, or professional advice.

While MAG Lubricants endeavors to ensure that information presented on the website is accurate and up to date at the time of publication, we make no representation, warranty, or guarantee regarding the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or materials contained on the website.

Users are responsible for independently verifying product suitability, technical compatibility, operational requirements, and compliance with applicable standards, regulations, and manufacturer recommendations prior to use or reliance on any information provided through the website.

Nothing contained on this website constitutes or forms part of any contractual offer, supply agreement, warranty, or binding commercial commitment unless expressly confirmed in writing by MAG Lubricants.

3. Intellectual Property Rights

All content contained within this website, including but not limited to text, graphics, images, product names, trademarks, logos, icons, videos, downloads, brochures, catalogues, technical documents, website design elements, visual identity assets, software, layout, and branding materials, are the property of MAG Lubricants and/or its licensors and are protected under applicable intellectual property, copyright, trademark, and related laws.

Users may access and download materials from this website solely for personal, informational, and non-commercial use, provided that all copyright, trademark, and proprietary notices remain intact.

Except with the prior written consent of MAG Lubricants, users may not:

• Reproduce, republish, distribute, transmit, modify, display, store, commercialize, or exploit website content
• Use MAG Lubricants trademarks, product names, logos, or branding assets
• Incorporate website content into other websites, publications, systems, or databases
• Reverse engineer, copy, scrape, or extract website data or materials for commercial purposes

Unauthorized use of website materials may result in legal action under applicable laws and regulations.

4. User Submissions & Communications

Users may voluntarily submit inquiries, applications, communications, files, resumes, partnership proposals, technical requests, or other information through contact forms, distributor/dealer applications, career portals, newsletters, chat systems, WhatsApp integrations, AI chatbot interfaces, or other website features.

Unless expressly agreed otherwise in writing, any materials, communications, or submissions provided to MAG Lubricants through the website shall be considered non-confidential and non-proprietary.

By submitting information through the website, users:

• Represent that they are authorized to provide such information
• Confirm that submitted content does not violate any applicable law or third-party rights
• Grant MAG Lubricants the right to review, process, store, and use such submissions for legitimate business purposes in accordance with our Privacy Statement

MAG Lubricants reserves the right, at its sole discretion, to remove, reject, restrict, or discontinue any submission, communication, or content deemed unlawful, inappropriate, offensive, misleading, harmful, or inconsistent with applicable laws or company policies.

5. Acceptable Use

Users agree not to:

• Use the website for unlawful, fraudulent, misleading, defamatory, offensive, or harmful purposes
• Attempt unauthorized access to restricted systems, servers, databases, or website functionality
• Introduce viruses, malware, malicious code, or harmful technologies
• Interfere with website security, performance, or operations
• Upload or transmit unlawful, infringing, or objectionable content
• Misrepresent identity, affiliation, or authorization
• Use automated systems, scraping tools, bots, or data extraction technologies without authorization
• Engage in activities that may damage the reputation, operations, systems, or intellectual property of MAG Lubricants

MAG Lubricants reserves the right to restrict, suspend, or terminate access to the website where misuse or violations are identified.

6. Product Availability & International Use

MAG Lubricants operates internationally across multiple markets and jurisdictions. Certain products, services, technologies, or materials referenced on this website may not be available in all countries or regions.

Users accessing this website from outside the United Arab Emirates do so at their own initiative and are responsible for compliance with applicable local laws, regulations, import/export requirements, sanctions rules, and trade restrictions.

MAG Lubricants reserves the right to restrict access to certain content, services, products, or jurisdictions where required by applicable laws, regulations, trade controls, or sanctions requirements.

Nothing contained on this website shall be interpreted as an offer or authorization to provide products or services in jurisdictions where such activities may be prohibited or restricted.

7. Third-Party Links & External Platforms

This website may contain links to third-party websites, applications, social media platforms, embedded content, or external resources provided for convenience and informational purposes only.

MAG Lubricants does not control and is not responsible for the content, security, availability, accuracy, policies, or practices of third-party websites or external services.

The inclusion of any third-party links does not constitute endorsement, affiliation, approval, or recommendation by MAG Lubricants.

Users access third-party websites entirely at their own risk.

8. Downloads & Technical Materials

Technical documents, brochures, catalogues, specifications, TDS, SDS, application guides, and downloadable materials made available through the website are provided for general reference purposes only.

Such materials may be revised, updated, modified, or withdrawn without notice and should not be relied upon as the sole basis for operational, engineering, maintenance, or purchasing decisions.

Users are responsible for obtaining the latest official product documentation and verifying compatibility, approvals, and suitability prior to use.

9. AI Tools, Product Selectors & Automated Recommendations

The website may include AI-powered tools, chat systems, virtual assistants, product selectors, recommendation engines, or automated response technologies intended to assist users with general informational guidance.

Any outputs, recommendations, or responses generated through such tools are provided for convenience only and may not account for specific operational, technical, environmental, or application-related requirements.

Users should independently verify all information and consult qualified technical professionals where necessary before relying on automated outputs or recommendations.

MAG Lubricants accepts no liability arising from reliance on automated recommendations, chatbot responses, or digital guidance tools.

10. No Warranty

This website and all content, materials, services, functionality, and information provided through it are supplied on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

To the fullest extent permitted under applicable laws, MAG Lubricants disclaims all warranties relating to:

• Accuracy or completeness of information
• Availability or uninterrupted access
• Merchantability or fitness for a particular purpose
• Technical compatibility
• Security or absence of viruses or harmful components

MAG Lubricants does not guarantee that the website will operate continuously, securely, or free from errors or interruptions.

11. Limitation of Liability

To the fullest extent permitted by applicable law, MAG Lubricants shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or commercial damages arising from or related to:

• Use or inability to use the website
• Reliance on website content or technical information
• Errors, omissions, inaccuracies, or interruptions
• Loss of business, revenue, profits, data, or opportunities
• Website security incidents or unauthorized access
• Third-party content or external links
• AI-generated responses or automated recommendations

Users access and use the website entirely at their own risk.

12. Privacy

Any personal information submitted through this website shall be handled in accordance with the MAG Lubricants Privacy Statement.

By using this website, users consent to the collection, processing, and use of information in accordance with the Privacy Statement.

13. Modifications to Website & Terms

MAG Lubricants reserves the right, at any time and without prior notice, to:

• Modify or discontinue website content or functionality
• Update products, specifications, or services
• Restrict access to parts of the website
• Amend these Terms & Conditions

Continued use of the website following any updates constitutes acceptance of the revised Terms & Conditions.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.

Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.