Legal

Return &
Refund Policy

Last Updated: 26 August 2026

This translation is provided for convenience only. In the event of any discrepancy, the English version of this page prevails.

Return & Refund Policy

This Return & Refund Policy explains the approved position for payment-link transactions and associated payment charges.

1. Scope

This Return & Refund Policy applies to payments processed through MAG Lubricants payment links and to any applicable convenience fees, bank charges, or payment processing charges.

3. Fees and Charges

Transactions made through the online payment gateway may be subject to applicable convenience fees, bank charges, or payment processing charges. These charges will be added to the total transaction amount where applicable and are non-refundable under any circumstances.

4. Contact Us

For questions regarding this Return & Refund Policy, please contact:

GP Global MAG LLC

National Industries Park, Jebel Ali

Dubai, United Arab Emirates

P.O. Box 41804